Client Overview
Almacenes De Prati, Ecuador’s leading department store chain, wanted to upgrade their eCommerce system to a world-class solution. Despite past unsuccessful attempts to migrate to SAP Commerce, the company aimed to improve its digital capabilities and integrate Crédito De Prati, their in-house credit system, which accounts for over 90% of their sales.
Challenges
Our Solution
We worked closely with Almacenes De Prati to design and implement a strong SAP Commerce platform, using an agile project method for a smooth transition. Our long-term partnership has enabled ongoing improvements and adaptation to new challenges.
Key components included:
Agile Project Methodology:
Adopted a flexible and iterative approach to meet project deadlines and budgets.
Integration of
Crédito De Prati:
Creating short, mid, and long-term strategies for technology and business improvements.
Ongoing Support:
Provided continuous enhancements and maintenance to adapt to evolving market needs.
Outcomes
The new SAP Commerce platform significantly improved sales, customer satisfaction, and conversion rates for Almacenes De Prati. The enhanced system provided valuable insights into customer behavior, allowing for more targeted marketing efforts and better business decisions.
Almacenes De Prati in numbers
+850.000
monthly visits to the online store
79,96%
increase in online sales year-over-year
90%
of transactions processed through Crédito De Prati
5X
peak traffic supported during special promotions
40%
reductionin cart abandonment rate
This case demonstrates the impact of a successful eCommerce transformation. With a reliable and scalable platform, Almacenes De Prati continues to thrive in a competitive market, leveraging advanced digital tools to better serve their customers.
Ready to elevate your eCommerce experience like Almacenes De Prati? Contact us today and let’s start your transformation journey.
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